AI-FIRST NEMT DISPATCH

AI dispatch built for NEMT teams.

Voitra answers member calls, confirms rides, routes drivers, and updates brokers — around the clock, without paging your dispatcher.

Start Free PoCOur Approach
Live coverage

24/7 · 48-hour launch

Calls picked up before they finish ringing. Trips confirmed, brokers updated, dispatch protected.

Trusted byRapid MedicalrapidmedicalFinal Mile Operations · 26 States
Why teams choose Voitra

Your phones are a bottleneck.

NEMT and medical last-mile teams lose hours every day to call volume your dispatchers were never staffed to handle.

📞

Member calls go to voicemail

Riders calling to confirm, cancel, or check ETA can't get through after hours — they no-show, you eat the cost.

🚚

Driver check-ins drown dispatch

Every driver radio-call, every "I'm here" ping interrupts the one person actually routing the next trip.

🏥

Broker callbacks eat the day

LogistiCare, MTM, Modivcare, Veyo — every broker portal change becomes a phone call you have to answer or lose the trip.

How it works

Live on your phones in 48 hours.

No sales gauntlet. No implementation team. Tell us your workflow Monday — your AI is taking real calls by Wednesday.

Step 01
I

Tell us your workflow

15-min call. We learn your dispatch software, broker mix, and how rides actually move through your operation.

Step 02
II

We build your agent

Custom voice, integration plumbing, and call scripts wired to TripSpark, MediRoutes, RouteGenie — whatever you run.

Step 03
III

Test on a live number

Call it yourself. Have your dispatcher call it. Tweak until it sounds like a teammate, not a phone tree.

Step 04
IV

Go live

Forward your main number to Voitra. Calls answered. Rides confirmed. Drivers routed. Brokers updated. Done.

$0

Free Proof Of Concept

A custom agent built against your real workflow, on a real number, before you pay anything.

24/7

After-Hours Coverage

Every will-call, every late confirmation, every Sunday-morning broker change — answered.

48h

From Signup To Live

Tell us your workflow Monday, take real calls by Wednesday. No implementation team.

What we handle

Built for the calls your dispatcher can't.

Two operations, one always-on agent. Here's what it takes off your dispatcher's plate — and the fastest way to hear it is a free PoC on your own workflow.

Primary
medical_services

NEMT Patient Transport

For NEMT operators who can't afford to miss a member call, a driver check-in, or a broker update — day or night.

Member CallsRide ConfirmationsDriver Check-insBroker UpdatesWill-Call Rides
What it handles
  • Confirm next-day rides and capture cancellations before they become no-shows
  • Answer member calls about pickup times, addresses, and rebookings
  • Route driver check-ins to the right dispatcher
  • Field broker callbacks for trip changes, attestations, and verifications
  • Handle will-call rides and return-trip pickups
How it connects

Tell us what you run on the demo call. We wire your dispatch system during the free PoC — that integration is included. Broker portals, CRM write-backs, and telematics are scoped on top.

local_shipping

Medical Last-Mile Logistics

For courier and final-mile teams moving specimens, specialty pharmacy, DME, and hospital materials — 24/7, on-time, with delivery assurance.

SpecimensSpecialty RxDMEHospital Materials
What it handles
  • Schedule pickup windows for labs, pharmacy, and DME orders
  • Confirm chain-of-custody and delivery proof
  • Route urgent stat calls to the on-call dispatcher with full trip context
  • Handle facility supply chain calls: where's the kit, where's the order, what's the ETA
How it connects

Tell us what you run on the demo call. We wire your core system during the free PoC — that integration is included. Anything beyond it is scoped with you.

Features

Everything you need. Nothing you don't.

Five features built specifically for NEMT and medical last-mile teams.

📞

Smart Call Routing

Route by trip number, driver ID, broker, or facility — straight to the dispatcher, on-call rep, or tech who owns it.

📊

Trip Source Tracking

Unique number per broker, facility contract, or marketing source. See which contracts actually drive volume.

📝

Auto-Logged to Dispatch

Every call summarized and written into your existing dispatch system or CRM. No reps typing notes between calls.

🎙️

Call Source Whisper

Hear "Incoming from LogistiCare" or "Driver check-in" before you pick up — only you hear it, the caller doesn't.

⚙️

Warm Handoff

When the agent can't handle it, transfer to a human with full trip context — no "so what was this about again?"

Founding plan

One price. Locked in.

First 25 NEMT and medical last-mile teams hold the founding rate for three years. No tiered nickel-and-diming.

Founding Plan
$499/mo

600 inbound calls per month. Up to 3 agents.

  • Free PoC, no credit card required
  • Custom-built agent for your workflow
  • Caller insights for operational improvements
  • Active monitoring — we tune as we see what works
  • Founding rate locked for three years
See Full Pricing
Common questions

The four we get asked every demo.

Will it sound like a phone tree?

No. It's a voice agent, not an IVR. Callers describe what they need in their own words — confirming a trip, asking about pickup, requesting a callback — and it answers in a natural back-and-forth instead of walking them through a menu.

Does it work with my dispatch system?

If your dispatch system has an API, a database we can read, or a CSV export, we can wire it. Most NEMT systems do. That first integration is included and we scope it during your free PoC — no general 'native' promises until we've actually built it for your stack.

What if the agent can't handle the call?

Warm handoff. It transfers to your dispatcher with the call already summarized — caller's name, member ID if surfaced, what they're asking about. Your dispatcher picks up knowing the story, not asking for it.

How fast can we go live?

48 hours from signup to handling real calls on a live number. Free PoC built first so you can hear it, test it, and tweak before you commit a dime.

See All FAQs
Start your free PoC

Let's build your NEMT agent.

Tell us about your operation. We respond within 24 hours.

How soon?

By submitting, your information goes straight to hello@voitra.ai. We respond within 24 hours.

Prefer email? Reach us directly at hello@voitra.ai