Pricing built for the work you'll actually do
Platform fee + per-conversation usage. No surprise overages, no per-seat games. Start on Starter, scale to Enterprise when the volume justifies it.
Starter
For single-location businesses testing AI on one channel
$0.40 per conversation overage
- 1 channel (voice OR chat)
- 1 active workflow
- 500 conversations / month included
- 5 native integrations
- 20+ voices, English + Spanish
- Email support, business hours
Growth
For multi-location and multi-channel teams running real volume
$0.30 per conversation overage
- All channels (voice + chat + SMS + social)
- Up to 5 active workflows
- 2,500 conversations / month included
- 20 native integrations
- Premium voices, 12 languages
- 1 custom integration included
- Real-time analytics dashboard
- Priority support, 4-hour SLA
Enterprise
For health systems, multi-state operators, 10K+ conversations/month
Negotiated per-conversation pricing
- Everything in Growth, plus:
- Unlimited workflows + channels
- Unlimited custom integrations
- BAA + HIPAA-compliant deployment
- Dedicated environment (US/EU/CA)
- SSO, SCIM, RBAC
- Custom voice cloning
- 99.9% uptime SLA
- Dedicated AM + solutions architect
What counts as a "conversation"?
Any continuous interaction with a single customer on a single channel. A 30-second hang-up counts the same as a 12-minute appointment booking — we don't punish you for short calls. If a customer switches channels mid-flow (chat → call), that's still one conversation.
What's not in the platform fee
| Item | Cost |
|---|---|
| Phone numbers | $2/mo per local US number. Toll-free $5/mo. International on request. |
| SMS | $0.0075/segment outbound, free inbound (Twilio passthrough). |
| Custom voice cloning | $2,500 one-time + ongoing license (Enterprise only). |
| White-label | $1,500/mo add-on (remove "Powered by Voitra"). |
No hidden fees beyond these.
Frequently asked
Is there a free trial?
Can I downgrade later?
Do I need to commit annually?
What if I go over my included conversations?
Are integrations really "native"?
Do you offer volume discounts?
Not sure which plan?
Talk to a real human (no AI, we promise). 20 minutes to figure out which tier fits.
Book a Call →